Contact Araxis

When you click Submit, your message will be delivered to Araxis support staff. Fields marked * are required.

Araxis respects your privacy. We will keep securely the personal data that you provide here and only use it for contacting you in relation to your message.

General
Type of message*	I have a sales or licensing related questionI’ve lost my product serial number or licence fileI wish to report a bugI wish to request an enhancementI have a technical questionI have a question about downloadingI have a marketing questionI’d like to make a comment or provide feedbackOther
In relation to*	Merge ProfessionalMerge StandardKeturaFind Duplicate FilesReplace In FilesFolder Size ExplorerAraxis websiten/a
Product version	If applicable, please specify the full product version number. For example, 2021.5498 or 6.5.2172. The version number can be found in the product’s About dialog or screen.
Operating System	macOS 13 VenturamacOS 12 MontereymacOS 11 Big SurOlder macOSWindows 11 2022 UpdateWindows 11Windows 10 2022 UpdateWindows 10 November 2021 UpdateWindows 10 May 2021 UpdateWindows Server 2022Windows Server 2019Other WindowsNot sureNone of the above
Serial numbers or licence ids (if applicable)
	Please give any product serial numbers or licence ids that are relevant to your request. Not required for products purchased through the Mac App Store. Enter one per line.
About you
Your name*
Your email address*
	Double-check your email address. If it is incorrect, Araxis will not be able to respond to you. Araxis will not use the email address you provide here for anything other than contacting you in relation to your message.
Message detail
Your message*
	Please include as much information as possible.
File to attach
	You may attach a file to your message. For example, attaching a screenshot can often be helpful when reporting a bug. If you need to attach more than one file, please package them into an archive using a utility such as WinZip . The maximum file size is 10 mb.
Submit your message
Click the Submit button below when you are ready to submit your message. Please press this button only once. Submission might take some time if you are uploading a large file attachment.

 

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