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Contact Araxis

Please note that Araxis is only able to respond in English. Japanese-language support for Merge is available from our Japanese distributor This link is to an external website.

  • Your message

When you click Submit, your message will be delivered to Araxis support staff. Fields marked * are required.

Araxis respects your privacy. We will keep securely the personal data that you provide here and only use it for contacting you in relation to your message.

General


If applicable, please specify the full product version number. For example, 2010.3829 or 6.5.2172.
Please give any product serial numbers or licence ids that are relevant to your request. Enter one per line.

About you

Double-check your email address. If it is incorrect, Araxis will not be able to respond to you. Araxis will not use the email address you provide here for anything other than contacting you in relation to your message.

Message detail

Please include as much information as possible.
You may attach a file to your message. For example, attaching a screenshot can often be helpful when reporting a bug. If you need to attach more than one file, please package them into an archive using a utility such as WinZip This link is to an external website. The maximum file size is 5 mb.

Submit your message

Click the Submit button below when you are ready to submit your message. Please press this button only once. Submission might take some time if you are uploading a large file attachment.

 
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